BoE consults on the design of the future retail payments infrastructure | Global Regulation Tomorrow

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The Future of Payments Review published in November 2023 by HM Treasury (HMT), identified increasing complexity in the payments landscape, with multiple in‑flight initiatives and a lack of a clearly articulated long‑term goal for the infrastructure. As a result, this review recommended that the Government set a clearer strategic direction for retail payments.

The National Payments Vision (NPV) published by HMT in 2024 set out the Government’s ambition for a trusted, world‑leading payments ecosystem, delivered on next generation technology, in which consumers and businesses have a credible choice of payment methods to meet their needs. Following publication of the NPV, HMT established the Payments Vision Delivery Committee (PVDC) comprising HMT, the BoE, the Financial Conduct Authority (FCA) and the Payment Systems Regulator (PSR).

In November 2025, the PVDC published its Strategy for Future Retail Payments Infrastructure, which outlines a set of strategic outcomes to guide the renewal of the UK’s retail payments infrastructure to be supported by a new governance model intended to ensure that direction is set by the UK authorities. The Retail Payments Infrastructure Board (RPIB) has been established as an integral part of this new governance model.

This latest BoE consultation is a key component in the RPIB’s design work, which will inform the RPIB’s work on the development of a high‑level design for the core infrastructure to be taken forward by an industry owned and led delivery company.

From: BoE consults on the design of the future retail payments infrastructure | Global Regulation Tomorrow.

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(9) What you have to believe … – by Andrew M. Dresner

Andrew Dresner is characteristcally accurate in his anlysis. What we (ie, the public, companies and governments) need is a global standard request-to-pay (R2P) service. He focuses on the combination of R2P and instant payment networks, noting that it solves for the cost issue and the exceptions issue for merchants of many kinds. The payments are only initiated if the consumer has enough money in their account and has authorized the payment themselves. All transactions are securely authenticated using byt he consumer at their bank. The cost of such a transaction is much lower than debit and could go even lower with competition.

(Andrew does also note that a key challenge to the use of such a combination is that is really does compete with interchange-generating cards. The banking industry has been “very slow” to adopt the technology as a result. Indeed.)

I think that the need for R2P goes beyond transaciton initiation for instant payments. It should extend across other forms of payment, incuding stablecoins and CBDCs. When an R2P pops up in my smart wallet, perhaps the cable company asking for my monthyl subscription, it should be up to my smart wallet and the cable company’s smart wallet to sort out the exact payment method. Once I’ve told the smart wallet that it’s OK to pay, or more likey one of my AI agents has told the smart wallet that it’s OK to pay, I really have no interest in trying to work out whether I should send an instant payment to get a discount, use my Amex card to get points or send stablecoins to get a free movie. I.am a normal human being and I’ve got better things to do with my time.

Meta Looks Good With Glasses On — The Information

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Zuckerberg has a point when he notes that billions of people wear glasses or contacts for vision correction. He said in January, “I think we’re in a moment similar to when smartphones arrived,” replacing flip phones. “It’s hard to imagine a world in several years where most glasses that people wear aren’t AI glasses.” That’s probably true.

From: Meta Looks Good With Glasses On — The Information.

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POST The Third Way

 

The Bank of England Retail Payments Infrastructure Board (RPIB) consultation on the Design of the Future Retail Payments Infrastructure for the United Kingdom makes for interesting reading, for people who are interested in this sort of thing. I started to read through it and came across the diagram at the heart of the consultation

I was looking forward to seeing some next generation thinking but my eyes were immediately drawn to the bottom of the “stack” where the only two possibilities were set out for the underlying payment infrastructure intended to support the new economy. These were gross settlement and net settlement, exactly as we have now. In fact, exactly as we have had for a generation. Conspicuous by its absence was the idea of no settlement. In other words, instead of taking the existing structure whereby there is a messaging layer that clears transactions between institutions sitting on top of a settlement layer that moves the value between those institutions, a more futuristic view of the infrastructure, congruent with the Bank for International Settlements (BIS) vision of next-generation Financial Market Infrastructure (FMI). In the BIS view, the “Finterent” would be based on some form of shared ledger solution whereby there is no distinction between the message and the money.

In such a model, to paraphrase McLuhan, the money is the message.

I must stress here that this is not solely a technologists’ perspective. I have consistently said that tokenisation will be driven by money people not technology people and far more important than my views are the views of people who understand the big picture on financial services. To take just one such person, Sir Jon Cunliffe (a former Deputy Governor for Financial Stability at the Bank of England and a former Chair of the Bank for International Settlements Committee on Payments and Market Infrastructures) used an interesting analogy. He compared the payment systems we use today to the piston and propellor engines reaching the ceiling on performance just as jet engines (ie, tokenisation) were being developed.  In his view, the development and deployment of digital assets together with the code that governs their use, transfer and ownership (ie, the world of decentralised finance, or DeFi) means a quantum leap in payments. And for what it’s worth, I could not agree more.

In that tokenised world, markets trade digital assets that act as a proxy for whole or fractional ownership of real-world assets. Tokens will massively benefit markets by enabling illiquid asset fractionalization by programmatically enforcing the required rules and restrictions, allowing for enhanced mobility of asset ownership, efficient payments and distributions, and a range of financial benefits across the lifecycle of the transactions.

Given that Sir Jon has undoubtedly forgotten more about financial services than I will ever learn, I am reluctant to criticise but I think he may not have been hyping the sector enough! In 2024, Standard Chartered estimated that the market size of real-world tokenised assets will climb as high as $30 trillion by 2034. Right now, the value of tokenized real-world assets on public blockchains climbed from roughly $5.8 billion in early 2025 to more than $30 billion by April 2026 — a jump of over 420% in about sixteen months, according to data tracked by RWA.xyz. Include stablecoins, and the broader tokenized market sits north of $240 billion.

Sarah Breeden, a current Deputy Governor at the Bank of England, has also observed that tokenisation could allow “payments to be embedded more efficiently and deeply into our increasingly digital economy” by which I am sure that she meant that allowing the direct exchange of value (ie, the exchange of fungible and non-fungible tokens through automated means) would radically reduce both costsand risks, since all exchanges would be between bearer instruments. Hence my point that the drive for tokenisation in financial markets has nothing to do with ideology or libertarian appeals for decentralisation. It is about money. It’s about replacing intermediaries with apps. It’s about trading and transacting in a wallet-to-wallet world.

Taking all of this on board, then, I think that the emphasis in the consultation should be shifted and that the core infrastructure should be explicitly designed to accommodate regulated stablecoins, DeFi and agent‑mediated payments as critical components of the UK payments ecosystem, even if their primary role is “under the hood” rather than directly visible to retail end users. In other words, the core should assume a future in which bank deposits, a potential digital pound and regulated sterling stablecoins are all live and interoperable, and in which programmable, agent‑mediated payments are routine rather than exotic. That is not some distant science fiction projection of one of a number of possible futures, it is the future that is being built right now.

Response to Consultation

## Q1: Future payment journeys – stablecoins, DeFi, identity and multi‑money

The list of proposed payment journeys provides a good baseline, but it under‑specifies the implications of a genuinely “multi‑money” ecosystem that includes regulated stablecoins, DeFi‑based execution and agent‑mediated flows. I would therefore support the current list and recommend the following augmentations.

First, the consultation references “payments across different forms of money” and explicitly mentions regulated stablecoins and a potential digital pound. However, it is not yet clear whether the core is envisaged as a neutral “hub” that can route payments between bank money, stablecoins and a digital pound, or as a system primarily for bank money, with stablecoin interoperability left to bilateral arrangements at the product layer. Given the Bank’s work on systemic sterling stablecoins and the expectation of live arrangements later this decade, the architecture should explicitly assume that systemic stablecoin issuers and wallets may wish to connect to the core as participants in their own right. That has clear consequences for messaging standards, access models and the design of common utilities (e.g. fraud analytics and alias directories) which should be exposed to stablecoin PSPs on a proportionate basis.

Second, the “programmability” and “advanced delegated payments” journeys should be framed in a way that anticipates DeFi‑style composability and agentic commerce. The consultation already anticipates AI agents initiating delegated payments and programmable rules for conditional transfers, which is a natural bridge to on‑chain execution environments and other programmable services. To make this concrete, I suggest explicitly adding journeys such as: (i) programmable escrow and milestone‑based payments triggered by verifiable oracles (e.g. delivery, performance); and (ii) agent‑managed budgets and subscriptions (for households and SMEs), where an AI agent executes small, frequent payments within user‑defined constraints. These journeys will often be implemented using smart‑contract‑like logic, whether on traditional infrastructures or DeFi‑compatible ledgers, and embedding them now in the canonical list makes it easier to justify the modular and extensible architecture that the design principles envisage.

Third, digital identity and agent‑mediated payments should be described more explicitly. The consultation already highlights the importance of common utilities and shared services, including fraud data and alias directories, and references delegated and agent‑initiated payments as a key future journey. I would encourage the Bank and DeliveryCo to treat digital identity as the trust fabric for both human users and AI/agentic systems operating across multiple forms of money.

For human‑centric digital identity, in a multi‑rail, multi‑money environment it will be increasingly important that individuals and businesses can present high‑assurance, reusable digital identities—potentially aligned with eIDAS‑style wallets and verifiable credentials—to support onboarding, KYC and continuous risk management. The core should assume that participants will rely on interoperable, credential‑based identity schemes, allowing users to prove attributes (e.g. name, age, residency, account ownership) selectively rather than re‑onboarding for each provider. These identity proofs should be bindable not only to traditional accounts, but also to stablecoin wallets, tokenised deposit instruments and any future digital pound wallets, providing a consistent trust and liability framework across forms of money. This supports the emphasis on common utilities: identity, fraud analytics and sanctions screening become shared services rather than duplicated, siloed functions.

For identities of AI agents and automated systems, as delegated and agent‑initiated payments become more common—whether as personal finance “copilots” or enterprise agents orchestrating just‑in‑time payments—experience from early deployments suggests that agents require their own distinct digital identities, separate from the human account holder, tied to cryptographic credentials that can be authenticated and revoked independently. Trust in agents depends on being able to verify not only which human they represent, but also which agent runtime, which organisation owns it, and what capabilities and constraints have been delegated. The core conceptual architecture should therefore support a model in which humans, organisations and agents are all first‑class identities, each able to hold and present verifiable credentials binding them to specific roles, permissions and regulatory obligations, and a clear separation between authentication (proving who or what is initiating a payment or instruction) and authorisation/delegation (what that entity is allowed to do, under what constraints).

Finally, cross‑border payments and interlinking arrangements should explicitly contemplate interoperation not just with overseas payment systems, but also with regulated tokenised money and securities platforms that may themselves be DeFi‑based or DeFi‑adjacent. Given the global direction of travel under the G20 cross‑border roadmap and international work on stablecoins and crypto‑assets, it is prudent to treat these as likely counterparties rather than edge cases.

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## Q2: Migration timelines and product roadmaps – integrating new forms of money and agents

Migration timelines and product roadmaps should reflect that the introduction of systemic stablecoins, potential digital pound arrangements and agent‑mediated payments are not independent events but deeply intertwined with core infrastructure renewal. There are at least three relevant considerations.

First, the roadmap envisages staged design, build and migration of the next‑generation infrastructure, in coordination with Pay.UK, while other workstreams (stablecoins, digital pound, digital identity) are advancing in parallel. It would be helpful to synchronise these workstreams explicitly, for example by ensuring that DeliveryCo’s initial builds and prototypes include at least one multi‑money use case (such as account‑to‑stablecoin payments) and at least one agent‑mediated use case (such as delegated bill management) as non‑negotiable requirements. Stablecoin and “new money” interoperation, and agent‑mediated flows, should be early deliverables, not phase‑two enhancements.

Second, transition planning should anticipate that some PSPs may wish to connect via multiple rails simultaneously—RTGS, the new retail core and one or more regulated stablecoin networks—while also deploying agentic front‑ends. This raises practical questions about intraday liquidity, queue management and customer protection across these environments during dual‑running, and about expectations on participants who offer customers both bank accounts and stablecoin wallets managed by agents. Outcome‑level ambitions around seamless multi‑money payments cannot be achieved if such questions are left entirely to the product layer.

Third, the roadmap for programmability and agentic behaviour should be explicitly tiered. Tier 1 could focus on basic programmable features (scheduled rules, simple conditions) and human‑initiated delegated payments with tight limits, while Tier 2 introduces more sophisticated conditional logic and AI‑driven agents, subject to default caps, revocation mechanisms and clear attribution of initiation methods. This staged approach aligns with the design principle that the core should be modular and extensible, enabling new features without wholesale redesign.

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## Q3: Design principles – multi‑ledger interoperability, on‑chain risk and identity

I broadly agree with the proposed design principles and characteristics, but recommend two additions and one clarification.

First, under “platform for innovation and competition,” the principle of multi‑ledger interoperability should be made explicit. The consultation rightly emphasises modularity and extensibility, but does not explicitly state that the core will need to interact with multiple ledgers (RTGS, the new retail core, stablecoin ledgers, potentially a digital pound infrastructure). A design principle such as “supporting safe interoperability across multiple settlement and recording infrastructures” would justify investment in canonical interfaces, messaging patterns and risk controls for bridges and gateways.

Second, under “security and resilience,” the threat model should explicitly reference on‑chain risk and bridge risk. DeFi‑style environments—whether internal or external—introduce new classes of vulnerabilities (smart‑contract bugs, oracle manipulation, bridge exploits) that can propagate back into the traditional system if not properly bounded. Explicit recognition of these risks will encourage segregation and ring‑fencing of on‑chain components, layered controls and monitoring for multi‑rail routes, and proportionate resilience requirements for intermediating entities (trust anchors, tokenisation platforms).

Third, the design principles should acknowledge identity and delegation as first‑class concerns. Consent and delegation should not be treated as static flags but as programmable objects with lifecycle and provenance. Scheme rules and infrastructure should define standardised ways to express delegated payment mandates (what agent may spend, on which instruments, within which limits and for how long), require that every payment and programmable trigger carries metadata about who authorised it and which agent (if any) initiated it, and provide standard revocation and pause mechanisms so that consumers and businesses can rapidly withdraw consent from compromised or misbehaving agents without closing underlying accounts.

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## Q4: Trade‑offs and prioritisation

The main trade‑offs arise between performance and scalability, security and resilience, and the ambition to be an open, programmable platform for innovation. Adding stablecoins, DeFi‑style programmability and agentic flows sharpens these tensions but does not fundamentally change them.

From a performance perspective, it might be tempting to treat complex programmable flows and multi‑money routes as edge cases and push them entirely out to the product layer. However, doing so risks fragmentation and inconsistent standards, undermining competition and user trust. A more balanced approach is to keep the core state lean, focusing on clearing and finality, while providing standardised hooks and data models for external execution environments, including DeFi platforms and smart‑contract infrastructures. The core should be the backbone, not the brain, but a backbone designed for a programmable, multi‑money, agent‑mediated future rather than a slightly upgraded version of today’s RTGS/FPS world.

On resilience, there will be cost and complexity associated with multi‑rail, multi‑money interoperation and identity‑rich agentic flows, especially where on‑chain environments are involved. Proportionality and risk‑based access are therefore key: systemic stablecoins and critical DeFi‑style services should be held to higher resilience and governance standards than niche offerings, while smaller, innovative firms should not face insurmountable barriers to connecting.

Finally, there is a trade‑off between top‑down control and open, modular evolution of the ecosystem. The layered conceptual architecture—scheme/standards, core infrastructure and services—offers a natural way to balance these pressures. Extending the services layer to include programmable payment modules, multi‑money conversion services and identity/agent utilities will require careful governance, but it offers a route to leverage global innovation without diluting UK public policy objectives.

 

 

Is Tether the Coppernose of our time?

At time of writing, the market for stablecoins is dominated by US Dollar stablecoins: Tether’s USDT and Circle’s USDC. Both of these coins aim to maintain a one-dollar value, both hold reserves and both run on public blockchains. They may seem interchangeable, but they are not. Circle holds more than 85 per cent of USDC’s reserves in a BlackRock-managed Treasury money market fund and operates under New York State supervision. Tether holds roughly 80 per cent of its reserves in cash and Treasuries with  the rest are in gold, bitcoin and secured loans. It has never completed a full audit by a Big Four firm and issues its coins from El Salvador.

If we consider conventional measures of quality and transparency, Circle is the better-built instrument, yet it is losing market share. Three years ago, there was $20 billion more USDT than USDC out there. Now USDT is around $190 billion and USDC around $75 billon. Industry observers put this gap of more than $100 billion down to one basic factor: in the world of cryptocurrency, the coin with weaker oversight attracts those who most value anonymity and it is that demand that moves the market. According to Chainalysis, illicit blockchain addresses received at least $154bn in cryptocurrency in 2025 (more than 15 times the 2020 figure) and most of those flows are stablecoins. And most of those stabllecoins are Tether.

Major UK banks back reusable digital ID network for financial services | Biometric Update

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Major UK banks and financial institutions, including Barclays, HSBC and Lloyds, are teaming up with industry group UK Finance to launch a new digital verification service for the financial sector.
The project has completed proof-of-concept work and is scheduled for a live pilot in a controlled real-world environment in the coming months, according to UK Finance. Other financial companies participating in the new digital verification service are Nationwide Building Society, NatWest Group and Santander.
The new identification service focuses on private sector commercial and retail use cases. Users would be able to use the digital verification service for online purchases, property transactions, or opening accounts, verifying age and identity through online platforms, says UK Finance.
“The financial services sector is ideally placed to deliver a secure and trusted digital verification service,” says Jana Mackintosh, managing director of Payments and Innovation at UK Finance.
The technical side of the service is being developed by Select ID, a digital identity verification marketplace launched in 2024 by the Investing and Saving Alliance (TISA) with support from Barclays, Visa and Northern Trust. The scheme allows customers to select a preferred digital ID provider to carry out their KYC and AML verification.
Last year, Select ID announced a Reusable Digital ID Network partnership with companies such as SQR, Luciditi and Australia-based ShareRing. The company is being advised by Norwegian BankID, a bank-led identification system scheme used by 97 percent of the Norwegian population.
According to the plan laid out by Finance UK, customers would be able to verify personal details, such as name, age, or address, through their banking app and share them securely with third parties. At the same time, they would retain full control over what information is shared and when.

From: Major UK banks back reusable digital ID network for financial services | Biometric Update.

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‘Stop prompting, start delegating’: Anthropic exec to banks | American Banker

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Anthropic Head of Banking Katie McNamara said, adding that the shift in mindset is what separates banks that are merely experimenting from those actually accelerating.
Forward look: McNamara cautioned against centralizing AI development in a single innovation team, instead urging banks to decentralize experimentation to the employees closest to the work while keeping governance, safety and security controlled.

From: ‘Stop prompting, start delegating’: Anthropic exec to banks | American Banker.

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Q2 2026 Bit by Qubit: Global Quantum Computing Funding Hits New Records and Is Accelerating – PitchBook

I wnet along to Masercard’s “Firesides at the Frontier” session on quantum computing because I thought it might be useful to get an update on the technology. It turned out to be aa terrific afternoon — I learned a lot so sincere thanks to Alexandra Edmonds and the team – and I met some really interesting people. My main takeawya wasn’t so much anything to do with the technology as with the industry, as I had not realised jusdt how much money is being pured into this space right now.

Quantum computing venture funding hit a record $3.9 billion across 127 deals in 2025, the highest annual total on record. Venture-growth investment jumped from roughly 1% of deal value in 2024 to more than a quarter and mainstream institutions including NVIDIA, BlackRock, JPMorgan and sovereign wealth funds now lead the largest rounds, replacing the specialist quantum VCs of earlier years.

Inside China’s Grey Market for Cheap Claude Tokens — and the Data It Quietly Harvests

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WORLD
Turns Out There’s a Huge Black Market for Claude AI Tokens in China and It’s Selling at Up to 93% Cheaper

A grey market for Claude AI tokens has emerged in China, with resellers offering steep discounts raising concerns about data privacy and platform security.
By Thea Felicity
Published 26 June 2026, 1:53 PM BST
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A sprawling grey market for Claude AI tokens has emerged in China, where unofficial resellers are reportedly offering access to Anthropic’s flagship models at discounts of up to 93% below official API prices.

From: Turns Out There’s a Huge Black Market for Claude AI Tokens in China and It’s Selling at Up to 93% Cheaper | IBTimes UK.

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How the Transfer Stations Work
A “transfer station” (中转站) sits between the user and Anthropic’s servers. You send a request, the proxy forwards it as though it originated from an approved location, and the response comes back — no Anthropic account needed. These services are advertised openly on GitHub, Taobao, and Telegram, and are even ranked by price and uptime in community repositories.
Qian frames the economics as “one fish, three meals.” The first meal is the access markup itself: operators bulk-register accounts to farm Anthropic’s free API credits, subdivide a single 200-dollar Max plan across dozens of users (a practice nicknamed “APImaxxing”), and create accounts using stolen credit card details.
The Hidden Costs
The second meal is model substitution. Some proxies quietly route requests to cheaper models while advertising the flagship. German security researchers found one “Gemini-2.5” proxy scored just 37 percent accuracy on a benchmark versus 83.82 percent for the official model. Operators can also break cache continuity to force users into paying full-price token consumption.
The third meal — and according to several developers Qian interviewed, the actual point — is data harvesting. Every prompt and response is logged: for coding agents, that means complete reasoning chains, repository context, and human-verified outputs. This material feeds supervised fine-tuning and distillation pipelines, and Claude Opus reasoning datasets of unclear origin are already circulating on HuggingFace.

From: Inside China’s Grey Market for Cheap Claude Tokens — and the Data It Quietly Harvests.

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POST Agents Will Do Better

Lloyds Banking Group UK Consumer Digital Index 2025 reports that 81% of UK adults feel “confident” managing money. I’m surre they do. But there are more than a million UK current accounts with balances of more than fifty grand that earn no interest (some more than £116 billion for banks to play with) and more than six million more current accounts with balances of £10K or more paying no interest either (with an average of £35K in each of them). In total, there was £322billion sat in current accounts paying no interest in Spring 2026.

Now imagine that people were not managing money by themselves but were instead using (regulated) AI-powered agents. My general view on the future of retail financial services has been for some time that the big change in financial services will come when customers use AI to assess offers from financial institutions. They will have access to AI as powerful as the banks have – because Google, Facebook, Apple and Amazon (and companies like them) will be giving it to them. And this will mean individuals won’t be the customers it will be these agents.

It is easy to imagine how such agents might be certified as abiding by the Financial Conduct Authority (FCA) “duty of care” and be granted access, much as Plaid gives Perplexity access to US consumers’ accounts. Bank accounts and credit cards to begin with, but Perplexity plans to add crypto wallets, real estate and other asset types to personal finance in the future. Right now that integration is read-only so AIs cannot actually move money or initiate transactions, but it is only a matter of time until the banks get know-your-agent (KYA) working and the agents are permitted to act on behalf of consumers for a broad swathe of everyday transactions.

When that time comes, I find it very hard to believe that even the most basic agent (let’s imagine for scenario planning purposes that this will be the the Martin Lewis £9.95 per month Money Saving Expert Bot) will let this money sit in accounts earning nothing. That £300 billion will in short order shift to more productive locations and then banks will either have to pay out more in interest or come up with some loyalty scheme or rewards or something. Either way, marings will be compressed and I am sure the strategic planners in retail banks have started to look at how they might earn money from adjacent services (eg, digital identity) rather than the hidden subsidy from “free” banking.

In that context, it is interesting to speculate whether it will be better for banks to extend their services to be attractive to agents or whether it is better to create enitrely new banks (a mimetic echo of the “challenger” banks of the fintech era) to service the customer agents. An example of the latter is Catena, a bank for agents founded by the Circle co-founder Sean Neville. I note with interest that the Office of the Comptroller of the Currency has accepted their application for a National Trust Bank charter.

Catena aims to provide programmable financial infrastructure for agents, delivering accounts, payments, stablecoin rails across ten chains and yield on idle balances, all accessed through an MCP server, a REST API or a command line interface (CLI). Talking of Circle, by the way, they have are also active with their Circle CLI that lets developers and potentially AI agents build applications on top of Circle’s platform suite, with a focus on wallets, payments (including a nanopayments product for volume machine-to-machine transfers) and policy management. They also offer Agent Wallets, which are designed for AI agents to hold, send, and manage funds autonomously within predefined guardrails.

Which brings me to my point. In our book on “Money in the Metaverse” (LPP:2024), Victoria Richardson and I introduced the idea of the wallet as the central organising principle for next-generation business but the specifc concept of the smart wallet as a wallet that can be used by both human and non-human users. The idea being that if you have a walelt you should be able to grant access to other people (such as Faith Reynold’s “hidden heroes” who assist others who limited digital or financial literacy) or other agents.

One way to think of this stratgically is as the smart wallet as the citizen’s connection to the digital publich infrastructure (DPI) that underpins the new economy. Or, I should say, underpins the new economy in advanced nations. In the UK, we’re not so good at infrastructure so it may well be some time before this vision can be realised here, while people in China will think nothing of sending out agents to do boring things like banking, paying bills and managing savings accoutns while they themselves get on with more rewarding human activities, such as playing Dungeons & Dragons or watching the World Cup on TV.

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