This year’s Davos, or more properly the 54th Annual Meeting of the World Economic Forum (WEF) in Davos, Switzerland had a focus on the fundamental principles driving trust, including transparency, consistency and accountability. Now, because I am horrible nerd and having spent a life in secure communications, payments and identity, these words are not mere banners but have very specific meanings to me. Hence I was very interested to head there for some fresh mountain air, fondue and strategic thinking about the future of trust in the world of electronic transactions.

I came back with three key trends that made me think about the evolution of transactions and reflect on what opportunities they might bring.
First of all, there was a lot of talk about stablecoins. These are no longer a fringe topic. A recent YouGov survey (commissioned by Visa and others) of 500 cryptocurrency users in each of five emerging markets found that stablecoins, which typically track the value of the US dollar, are increasingly seen as a “core application” in the crypto space, offering practical solutions such as currency conversion, remittances and payment for goods. The Atlanta Fed put the current value of all stablecoins in circulation at more than $200 billion (comparable to the gross domestic product of counties like New Zealand or Greece), of which all but a small fraction are backed by US dollars. Stablecoins are not about speculation and gambling, they are about a practical alternative to the existing payments rails. I think we are going to spend an increasing proportion of our time in the payments world helping financial institutions, retailers and others to understand the key trends in this space and then move on to their first pilots using the new digital currency.
Secondly, I found myself in a couple of sessions about digital wallets, where issues of identification, authentication and authorisation come together. In particular, I was very pleased to be invited to attend the Open Wallet Founation’s session on interoperability with brought together ISO, IEC, W3C and others to share thoughts here. We have long advised our clients on the strategic important of the digital wallet as the key channel between service providers and customers, so now that the UK government’s impending “super app”, the EU’s digital identity wallet and Big Tech’s wallets are jostling for what used to be called “top of wallet” but is now just “wallet”, our skills in developing practical strategies are digital identity are going to be of incredible value across the ecosystem.
Third, and finally, it was impossible to escape AI. Every conversation — whether it was about hydrogen production or loaylty schemes, horse training or ethical invesmment — touched on AI. Central to these discussions is the shift toward “agentic AI”. A new report from Citi on “Agentic AI – Finance & the ‘Do It For Me Economy” (disclosure: I am one of the external experts quoted in the report) talks about how agentic AI that adapts to circumstances and acts autonomously has huge implications for a financial services sector that will need to respond to the demands of AI customers. Speaking at the Salesforce annual conference last year, CEO Marc Benioff said that AI agents are the next step in the evolution of AI and he is surely correct. One of the key fintech investors, Bain Capital Ventures, are similarly bullish. They say that like the emergence of the ecommerce and mobile shopping eras, the agentic shopping era will be similarly disruptive, elevating some who are on the front-end of these changes while demoting others who lag behind.
The idea of networks of agents, with their own digital identities, exchanging their own stablecoins via their own wallets, might well sound somewhat futuristic but it really isn’t. There are companies developing tools and platforms in this space right now and with our practical experience in every aspect of the transaction value network from risk analysis and scheme rules to data security and countermeasures, we can’t wait to help them put these tools to work in the real economy.
What I brought back from Davos, apart from a wooly hat, was some real excitement around the evolution of electronic transactions into a new era and the opportunities for Consult Hyperion and FIME to bring together vision, capabilities and practical experiences to help clients across all sector exploit the new technologies to the great benefit of citizens and consumers around the world.