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“Our digital payments ecosystem has been developed as a free public good,” Mr. Modi said on Friday to finance ministers from the Group of 20, which India is hosting this year. “This has radically transformed governance, financial inclusion and ease of living in India.”
From India Embraces Digital Payments Over Cash, Even for a 10-Cent Chai – The New York Times.
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In January, about eight billion transactions worth nearly $200 billion were carried out on the U.P.I., according to Dilip Asbe, the managing director of the National Payments Corporation of India, which oversees the platform.
From India Embraces Digital Payments Over Cash, Even for a 10-Cent Chai – The New York Times.
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The system has grown rapidly and is now used by close to 300 million individuals and 50 million merchants, Mr. Asbe said. Digital payments are being made for even the smallest of transactions, with nearly 50 percent classified as small or micro payments: 10 cents for a cup of milk chai or $2 for a bag of fresh vegetables. That is a significant behavioral shift in what has long been a cash-driven economy.
Small voice boxes provided by payment apps are a fixture at snack carts and tea stalls, where vendors are too busy to check phone messages after every small transaction. A Siri-like voice declares how much money was instantly received with each payment by QR code. This has helped bridge mistrust among merchants long used to cash transactions.
Merchants like the cobbler and the ice cream seller at a central Delhi market who do not have their own QR code simply borrow their neighbor’s. It’s the digital version of: I don’t have change, but will make it work with the help of my neighbor.