Banking and Payments Intelligence Report July 2026 – JD Power

JD Power’s July Banking and Payments Intelligence Report found that consumers facing affordability challenges are just as likely to turn to an open-source AI tool — such as Anthropic’s Claude or OpenAI’s ChatGPT — for financial guidance as they are their own bank or credit-card issuer. Overall, 34% of consumers credited AI as a trusted source for smarter financial decisions — just one percentage point behind the 35% who cited their bank.

AI is closing in on banks as a trusted source for smarter financial decisions. More than one-third (34%) of consumers credit AI, just one percentage point behind the 35% who credit their bank as a key source of financial guidance.

From: Banking and Payments Intelligence Report July 2026 – JD Power.

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Smart glasses backlash ignores disabled people

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I cannot hold a smartphone, raise it to take a photograph or reach across its screen to operate the controls. My Ray-Ban Meta glasses allow me to make calls, listen to messages, communicate through WhatsApp, take photographs and record video without using my hands.

During a video call, I can show family and friends what I am looking at. I can mute and unmute myself, switch the camera off and manage the call without asking somebody else to intervene.

Most people perform these tasks repeatedly without giving them a second thought. Their importance to me lies precisely in their ordinariness.

I could ask another person to operate my phone. That misses the point. Accessible technology turns assistance from a constant requirement into a choice.

My disability is different from that of a blind or partially sighted person, but the underlying principle is the same. A camera mounted at eye level can read text, identify objects, describe surroundings and connect the wearer to a sighted volunteer while leaving both hands free.

From: Smart glasses backlash ignores disabled people.

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Yes, stablecoins are ‘private money.’ And no, that is not a problem | American Banker

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As the U.S. moves closer to a federal framework for stablecoins, it would be a mistake to let fear of “private money” overwhelm the policy debate. One frequently invoked comparison is the free banking era, a period before modern bank regulation when private money circulated with uneven and often problematic results. From that history, critics argue that stablecoins threaten the “singleness of money” and are inherently destabilizing.

That argument draws the wrong lesson from history. At best, they point out the regulatory and design questions raised by stablecoins, including issues around reserves, redemption, liquidity and supervision. These are precisely the questions that financial regulation exists to address.

Viewed through that lens, the enactment of the GENIUS Act represents an important shift in the debate. Congress has moved the debate past the threshold question of whether stablecoins should exist. The question is whether regulation can make stablecoins sufficiently safe and reliable to function alongside other forms of private money in the modern financial system. History suggests the answer is yes.

The principal problem with free banking was not private issuance alone. It was issuance without standardized reserve requirements, credible redemption mechanisms, prudential supervision or effective disclosure. The resulting system was fragmented, opaque and prone to instability. Private money was not abolished. It was brought within a regulatory framework.

From: Yes, stablecoins are ‘private money.’ And no, that is not a problem | American Banker.

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Brazil’s much-loved payments system has drawn Donald Trump’s ire

The argument that Pix has harmed American payment companies is weak. Before Pix, existing services, including those offered by foreign firms, charged fees for electronic payments that poor Brazilians could not afford. Pix was built to change that. The central bank estimates that at least 70m people have entered the formal financial system since its launch. Far from cannibalising other electronic payment methods, Pix has expanded the market. It has done so at the expense of cash and cheques, the use of which has plummeted.

PwC published reports on AI marred by AI hallucinations

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PwC published reports on AI and electric vehicles riddled with fake footnotes, misattributed claims and unverifiable information, the latest example of a Big Four firm’s slapdash use of AI-generated content.

The AI hallucinations were contained in “thought leadership” reports designed to drum up consulting work for partners in the Middle East, according to an investigation by researchers at GPTZero verified by the FT.

The discovery of AI-generated errors risks embarrassing consulting firms such as PwC that are marketing their services as advisers to companies adopting the technology, including on how to use it responsibly and implement policies to avoid errors.

GPTZero’s earlier investigations led Big Four rivals EY and KPMG to retract reports that also appeared to include hallucinations.

From: PwC published reports on AI marred by AI hallucinations.

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Our landscaper wanted us to pay thousands in cash but there was nowhere to get it

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Obviously, many tradespeople will accept bank transfers but others still prefer to be paid in cash. That is perfectly legal as long as they declare any cash received and pay VAT. It is also useful for the customer to keep records such as a written receipt or invoice.

From: Our landscaper wanted us to pay thousands in cash but there was nowhere to get it.

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Apple left fake bitcoin wallet on App Store after $875,000 theft report, lawsuit says

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Apple (AAPL) allegedly allowed a fraudulent bitcoin wallet app to remain in its App Store for more than a week after a customer reported losing $875,000, leading another user to lose roughly $840,000, according to a federal lawsuit.

In the suit, filed July 24 and spotted by MacRumors, three people say they collectively had about $1.84 million stolen after downloading an app impersonating Sparrow Wallet and entering their bitcoin
BTC
$64,237.06
seed phrases. Seed phrases allow anyone possessing them to control and transfer assets from the associated wallets.

From: Apple left fake bitcoin wallet on App Store after $875,000 theft report, lawsuit says.

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FCA publishes landmark review into impact of AI on retail financial services | FCA

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The report finds there is already consumer appetite for the use of agentic AI in personal finance, with research commissioned by the FCA showing that a fifth of people – equivalent to 11 million UK adults – are likely to use AI that can act autonomously within pre-set goals. But consumers in the survey are concerned about trust and control of AI.

The Review concludes that AI is likely to become a defining force in retail financial services, transforming how firms operate, how consumers make financial decisions and how markets function. While AI has the potential to improve access, personalisation and efficiency, it could also amplify risks associated with fraud, cyber security, consumer harm and market concentration.

From: FCA publishes landmark review into impact of AI on retail financial services  | FCA.

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