The issue of cash and cashlessness continues in the United States continues to divide opinion. Many jurisdictions are passing laws to force merchants to accept cash. I’m very curious about this debate and so I try to listen across the spectrum of opinon on the topic. For example, I was just listening to a Wisconsin Public Radio (WPR) report on a bill in their state legislature that will force businesses to accept cash for all transactions under $2,000.
One of the people interviewed on WPR was Ursula Darlinghouse, Assistant Professor of Anthropology at Ripon College. She made the interesting point that while safety is key reason why businesses refuse cash although there are risks with digital payment mechanisms too. Indeed there are. But if your shop is robbed and cash is stolen, that’s your problem (or your insurance company’s problem, if you can find one to insurance cash on premises) but if the bank gets robbed, that’s their problem. As a merchant, if you take a contactless payment or a chip-and-PIN payment, you have no liability for fraud, but if you accept a fake $100 bill then the loss is wholly yours.
(I heard someone say something about giving consumers the choice of how they pay, but that’s not really the issue, since no-one is passing laws forcing merchants to accept checks or cowrie shells.)
Why is it that merchants don’t want to accept cash though? Merchants are not in the habit of turning away sales, so there must be good reasons for them to decide not to accept. Crime is one of them. I notice that several businesses in and around Downtown Sacramento have gone cashless in recent months due to crime, with some citing repeated break-ins, and counterfeiting. If these businesses are forced to accept cash again, then their costs will go up. They will have to eat the counterfeiting losses, or buy a machine (some merchants buy two) to check on the cash being tendered.
What about the rest of the developed world? Cash, and in particular, high-value notes are a problem everywhere In the UK, for example, most merchants are suspicious of customers who pay with £50 notes, associating them with drug dealers. and are concerned about accepting fakes.This is true for high-value notes in the UK as well: most merchants are suspicious of customers who pay with £50 notes, associating them with drug dealers. and are concerned about accepting fakes.
(I have no idea what a £50 note looks like, I never see them. If someone offered to pay me with one, I’d have to escort them to a bank branch and have it paid directly into my account.)
In the UK overall there was a small (7%) rise in the number of cash payments made last year. There were 6.4 billion cash payments, a rise on 2022. However, given the overall rise in the number of payments, the share of payments made with cash actually fell again. Ten years ago over half of all payments in the UK were made the cash, it’s now a seventh and still falling. Some parts of the country are already cashless. When I go into London, I never even see cash, much less use it. How long before the rest of country follows?
At the 2020 World Economic Forum in Davos, John Cryan (then the co-CEO of Deutsche Bank AG), said that cash could become history “
within a decade ”, going on to note that it supports the underground economy. The Bundesbank, for example, estimate that only 10-15% of the cash in Germany is used to support the needs of commerce and this tallies with the Bank of England’s estimates of the cash used for what they call “transactional purposes”.
Germany is actually a rather interesting case study. In 2019, the Bundesbank conducted a study on the extent of domestic “illicit cash use” which conluded that without more in-depth analysis it was “impossible to distinguish those stocks of banknotes that are being held as a store of value from illicit banknote stocks”. In other words, they could not distinguish hoards from stashes, but did find that the average German has more than 1,300 euros at home or in a safe deposit box. Bundesbank figures also show that nine out of every ten euro banknotes issued in Germany are never used in payments. Not “rarely used”. Not “infrequently used”. Never used. Those notes are held in hoards or stashes, not wallets or purses. One notable side effect of the German’s addiction to cash is that it has become ground zero for ATM attackers. Nearly 500 cash machines were blown up there last year, which in many ways is not surprising, because there are 55,000 ATMs in the country and they are stocked with high-denomination banknotes, meaning that the average haul is around €100,000. The scale of the losses mean that the ATMs in bank foyers are now closed at night.
The fact is that cash is not free. The distribution and acceptance of cash cost money. Where cashless merchants are forced to accept cash, then their costs will go up. But how much of a burden are regulators imposing on businesses with these laws. Well, of course the overheads will vary by business, but here is a data point: Paul Dolan, owner of the Barn restaurant in Ireland is quoted saying that after a number of years of accepting cards only he would never go back to accepting cash and that “handling, lodging and withdrawing cash adds around 9% to overheads of a large restaurant”.