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Only a quarter of consumers trust the UK financial services industry to act in the best interests of clients, while 31 per cent distrust the industry, according to research by the Financial Services Compensation Scheme.
The survey, conducted with more than 2,000 adults in the UK, explored the importance of a trusted compensation scheme in raising consumer confidence in the UK financial services industry.
From: Improved consumer protection top driver of trust in financial services – FTAdviser.
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