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The first is the latest Microsoft Work Trends report published at the beginning of May 2024. To assess AI adoption in the workplace, Microsoft and LinkedIn conducted extensive research involving 31,000 people from 31 countries, analyzing hiring trends and productivity data. Their findings provide essential insights and actionable steps for leaders and professionals to navigate the evolving landscape of AI in the workplace. It concludes that in 2024 the use of generative AI in the workplace has surged, with 75% of global knowledge workers now utilizing it, and continued rapid adoption. The challenge they see is how to move faster. Despite the recognition of AI as a crucial business tool, many leaders feel unprepared to transition from individual AI use to leveraging it for significant business transformation. The pressure to demonstrate immediate ROI has left many leaders hesitant, even as the integration of AI becomes increasingly inevitable. This mirrors past tech disruptions I have experienced where widespread adoption was necessary for substantive business transformation, such as with the internet and personal computers. The report encourages companies to focus on integrating AI to boost growth, manage costs, and enhance customer value to gain a competitive edge.
Simultaneously, the report points out that labour market is poised for another shift driven by AI. While there are concerns about job losses, its analysis concludes that many leaders report a shortage of talent for essential roles, and AI proficiency is becoming as crucial as experience. This trend suggests that AI will not only elevate job standards but also offer new career opportunities.From: Digital Economy Dispatch #186 — Exploring the AI Divide: A Tale of Two Studies.
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