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The missing funds show how Silicon Valley’s push to revolutionize consumer finance hasn’t quite lived up to its lofty expectations. While fintechs proclaim themselves as new banking products, many aren’t actual banks and rely instead on old-fashioned lenders, like Evolve. Even though Evolve is FDIC-insured, the bank isn’t the one that failed, so deposit insurance doesn’t apply.
Lorena Baculima signed up with Juno, a Synapse customer, which offered to pay her 5% interest on her cash deposits. She put approximately $130,000 into an account with a routing number belonging to Evolve Bank.
When she tried to use those funds in May to make a down payment on a house, she couldn’t access the money. In late November, Evolve told Baculima it only had $1,182 in her name.
“I thought my funds would be safe because they were in an FDIC-insured account,” Baculima said. “Nobody has been standing up for us. In my opinion, everyone involved is responsible.”
From: Evolve Bank, the Bank Behind the Fintech Revolution, Stumbles After Customer Funds Go Missing – WSJ.
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