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SoftPOS is a clearly long-term threat to payment terminals but, as PSE Consulting points out, traditional payment hardware is still needed to process offline PIN verifications (a big issue in the UK) and provide tactile key input for blind customers. And many merchants in Europe are still running on installed Windows software which limits the benefits of softPOS. The latter may explain why less than 20% of ISVs currently offer SoftPOS according to Flagship Consulting.
From: Business of Payments – May 2025 – by Geoffrey Barraclough.
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