Music Fans Start to Rock Japan’s Cash-Loving Economy – Bloomberg

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Credit and debit cards and e-money make up only 17 percent of the Japan’s retail consumption, versus 85 percent in Korea, 56 percent in Singapore and 35 percent in India, according to a 2015 report by the credit association. Usage in the U.S., which includes data only for credit and debit cards, exceeds 40 percent.

From Music Fans Start to Rock Japan’s Cash-Loving Economy – Bloomberg

I thought about a couple of things on reading this. First, it’s interesting how Japan (like Germany) is very cash dependent. The second is that the US doesn’t have e-money.

Cash on principle

While I was behind enemy lines at Security Printers 2016, I picked a copy of a report from Guillame Lepecq’s Cash Essentials.

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One section of the report talks about the European Commission’s 2010 recommendation on Legal Tender, which I’ve written about before.

A bank person mentioned to me that they think the European Commission’s recommendation on legal tender (22nd March 2010) is, as he put it, “strange and undesirable”.

From Tender moments | Consult Hyperion

After I’d taken the time to read and reflect on the recommendation, I posted a more sober and balanced perspective, explaining why the recommendations are wrong.

the European commission published a bonkers recommendation concerning the legal tender status of the euro

From Electronic legal tender | Consult Hyperion

One of the main reasons that I thought that the recommendations were bonkers is because they have no strategic context and no economic purpose. They are wholly political.

As Norbert Bielefeld of the European Central bank noted in his excellent article “Dare to be bold: electronic legal tender is an option” in the EPC newsletter back in May 2011, the recommendation flatly contradicts the European Union’s strategic objective to switch to electronic payment methods in order to reduce the total social cost of payments across the member states

From Electronic legal tender | Consult Hyperion

So, as you can imagine, after reading Cash Essentials I thought I just had to blog something about these recommendations again! The Cash Essentials report sets out the “guiding principles” of the recommendation. Here are the first four, all of which are, in my opinion, wrong.

  1. Legal tender: mandatory acceptance of banknotes and coins, for full face value with the power to discharge debts. This is wrong because no-one should be forced to accept payment in anything. Legal tender, in English Law at least, does not mean what people think it means. It does not mean that shops have to accept cash: it means that if you incur a debt, you can settle it with central bank cash and have the debt discharged. If a shop wants to accept cowrie shells, Bitcoins and Avois that is up to them: you don’t have to do business with them and they don’t have to accommodate your fivers.

  2. Can can only be refused for “good faith” reasons (e.g., retailer has no change).This is wrong because even if the mandatory acceptance of principal one exists, there is no way to determine what “good faith” means.

  3. The acceptance of high denomination banknotes should be “the rule”. This is wrong because of principle two. Just as “good faith” is meaningless, so “the rule” is meaningless. And that’s is not even taking into account that it is wrong for society to have these high denomination notes in circulation.

  4. No surcharges on cash payments.This is wrong because retailers should be allowed to surcharge for whatever they want. If the Commission wants to single out the payment that has the lower total social cost and make that the benchmark, then it is PIN debit. The rule should be no surcharging for PIN debit but allow surcharging for everything else.

I won’t go on. Except to talk about the later recommendation about coins for a moment. Coins? Yes, the recommendation goes on to insist that retailers accept the 1- and 2-euro cent coins and that governments do not allow “rounding”. To understand why anyone would make such a baffling recommendation, you have to understand that the euro is for some people (e.g., the Commission) a political project. To retailers, and to most other people, the small coins are pointless and a waste of time and effort. But the to Commission they represent an aspect of the European family and to refuse them is a slap in the face to political union. There are people out there who think that producing the smallest denomination coins is a ridiculous affectation and it may be time to stop: if there are none of these coins in circulation then retailers won’t have to accept them so the Commission’s principle is redundant.

Mark Carney, the Governor of the Bank of England, has suggested that the 1,200-year-old British penny could be scrapped.

From After 1,200 years, could it really be time for the penny to be dropped?

Actually, I’ve suggested it more than once and even tried to get a No. 10 petition about it going, but just because he’s the Governor of the Bank of England his plagiarised proposal gets all the attention. Meanwhile, across the Irish Sea, the Commission’s recommendation appears to have fallen on deaf ears.

Some 126 million coins have been taken out of circulation since a scheme was introduced to round shoppers’ bills up or down.

From 126 million coins taken out of circulation

Ireland can do it, why can’t we? Minting one penny and two penny, one cent and one euro cent coins is insane. The European Commission might stand against rounding, but even in that last redoubt of currency conservatism, the United States, the writing is on the wall and rounding is taking root. For one thing, they are a waste of time.

According to a study undertaken by the National Association of Convenience Stores and Walgreens, handling pennies adds 2 to 2.5 seconds to each cash transaction.

[From The Fight Against the Penny | News | Oakland, Berkeley, Bay Area & California | East Bay Express]

Who can blame retailers..

[Ken Martin decided] to stop using the coins in his eleven Bay Area stores in June 2011… Although Mike’s Bikes and Cheeseboard Pizzeria still accept pennies as payment, neither store hands them out in change. Instead, both stores round transactions down in the customer’s favor to the nearest nickel. Although the stores lose a little from the rounding, Adams said it’s ultimately worth it: “For us, it’s a net savings. It’s more convenient, and the time it takes to roll the pennies and deal with them makes it worth it.”

[From The Fight Against the Penny | News | Oakland, Berkeley, Bay Area & California | East Bay Express]

It is clear that, even to those who want to promote the use of cash over electronic alternatives, that the small coins have to go. It is impossible to understand why any most is wasted on their development and manufacture.

The Swedish central bank’s recent release of a new line of bills and coins struck her as foolish. “It’s trying to be more like the E.U.—two-kronor coins and things like that,” she said. “But it’s, like, why? What’s the point? No one uses it anymore.”

From Imagining a Cashless World – The New Yorker

Whatever the European Commission might think,  I don’t think retailers should be forced to accept cash at all, but if they are, there’s no reason why they should accommodate the extremes: the 1- and 2- cent coins, the €200 and €500 notes. Let them wither or, better still, just get rid of them altogether.

Top 10 technology forces that will shape financial services in 2020

The accountants PwC have published a report that lists the ten most important technology-driven forces that will shape competition in the financial services industry by 2020 for financial institutions. They say that these are:

  • FinTech will drive the new business model
  • The sharing economy will be embedded in every part of the financial system bringing together those who have excess capital with those that need financing, leading to the disintermediation of traditional lending models
  • Blockchain will shake things up
  • Digital becomes mainstream
  • ‘Customer intelligence’ will be the most important predictor of revenue growth and profitability
  • Advances in robotics and Artificial Intelligence (AI) will start a wave of ‘re-shoring’ and localisation
  • The public cloud will become the dominant infrastructure model
  • Cyber-security will be one of the top risks facing financial institutions
  • Asia will emerge as a key centre of technology-drive innovation
  • Regulators will turn to technology.

From Top 10 technology forces that will shape financial services in 2020

I really don’t think that blockchain will shake things up by 2020, but that’s just an opinion. Anyway, I want to pick on three of the PwC forces to open up some more discussion.

AI and reshoring. XXX. Many years ago I wrote a piece for a financial services client saying that I thought that call centres and other support services in India would, because of voice recognition and voice authentication, eventually be replaced by a rack in a data centre, not by cheaper call centres in Vietnam of wherever.

Public cloud. XXX.

Regtech. XXX.

Kenya : Kenyans transact Sh100b daily through Central Bank’s RTGS – The Standard

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Mr Stephen Mwaura, CBK’s Assistant Director National Payments System informed a plenary at the exhibition that up to Sh100 billion is transacted daily through Real Time Gross Settlement (RTGS)-the continuous (real-time) settlement of funds individually on order basis.

The amount transacted through RTGS far outstrips about Sh15 billion that is transacted daily on the M-Pesa platform.

From Kenya : Kenyans transact Sh100b daily through Central Bank’s RTGS – The Standard

This is an astonishing statistic. The retail payment network run by the telco carries 15% of the value of the central bank’s RTGS! When you consider the average transaction sizes (the RTGS carries interbank payments, remember) this means that a very high proportion of the economic activity in the Kenyan economy is going through mobile phones.

POST 007.com

It’s really hard to be James Bond these days. Apart from health & safety restrictions on the use of poison umbrellas and the legal restrictions of the murder of foreign-looking goons, and all the paperwork around the expenses, you’ll be rumbled in an instant by your Facebook account. Because you don’t have one.

It is not simply a question of keeping details offline, either, but the opposite: individuals or identities without deep, broad online presences are precisely those likely to raise suspicion. “The challenge of having a credible digital footprint is significant,” Mr Inkster said. Fake Twitter or Facebook accounts alone do not make the grade.

From The spy who liked me: Britain’s changing secret service – FT.com

If I come across someone in a work context, and they are not on LinkedIn, then I assume that they are either in the witness protection programme or have been in prison. And of course if you are not yourself on Facebook, then it’s only a matter of time before some schmuk snaps you and you’re in the system. You could be out and about with an important business contact having a very important business discussion about important business issues, for example, but because of the camera angle and the perspective a snapshot of this event might be entirely misconstrued.

And once you’re in the system, you are no longer anonymous whatever you might think about being off the grid.

Give Facebook two pictures, and it can tell you with 97 percent accuracy whether they’re the same person, roughly the same accuracy as a human being in the same spot.

[From Why Facebook is beating the FBI at facial recognition | The Verge]

The old spies had to stake you out and track you down and stalk you and then murder you in a dastardly fashion. Now they just run the face recognition software until you pop up somewhere and then… it’s radioactive sushi time. Until my plan for Facebook-blue burkhas for all is accepted by the mainstream I’m afraid I can no way rounds. By the way, I noticed in the newspapers that while it may be increasingly difficult for spies to convince people that they are not spies, it is apparently much easier for people to people other people that they are spies.

Mark Acklom convinced her he was a spy and defrauded her of £850,000 

From Gloucestershire woman fell for ‘charismatic’ fraudster who claimed he worked for MI6 | Daily Mail Online

I don’t want to pick on this poor woman, and I know only too well how easily women can fall under the spell of handsome and charismatic Englishmen, but had she never heard of LinkedIn? If a match.com counterparty was trying to convince me that they are from MI6, I would fully expect to open up their LinkedIn profile and see a convincing employment narrative going back many years. And if they didn’t have a Facebook profile, then I’d naturally assume them to be a fraudster. 

Spies are an interesting use case when you start to think about the series business of population-sale identity they present a problem. If the purpose of a national identity system is to uniquely identity someone, then you don’t want it to ping back “James Bond” when 007 has to use the biometric identification system at the casino entrance.

VocaLink Connect – Review from SIBOS – Day 1

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According to [Claus Richter from Nordea], while it is impossible to know exactly what a successful revenue model will look like in an Open Banking world, there are number of possibilities ranging from existing transaction fee-based models to licensing deals with fintech firms.

From VocaLink Connect – Review from SIBOS – Day 1

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What if ‘One Click’ Buying Were Internetwide? – NYTimes.com

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“There’s a convergence going on,” said Mr. Birch, who currently works for Consult Hyperion. “In the future you will have one experience — it won’t matter if you are at the store or on the phone. It will pop up on your phone, you will put your thumb on it and you will be done.”

From What if ‘One Click’ Buying Were Internetwide? – NYTimes.com

Currently? What does Nathaniel Popper know that I don’t? Anyway, 

‘I’m not dead,’ Central Florida man says

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Miller is one of nearly 10,000 living Americans who are erroneously reported dead to the Social Security Administration (SSA) each year.

In most cases, the citizens’ names, birth dates and Social Security numbers are mistakenly entered into SSA’s master death file, a computer database used by government agencies, financial institutions, medical researchers and genealogists.

From ‘I’m not dead,’ Central Florida man says

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Hanging at the hackathon

The wonderful people at WorldPay had a hackathon, and Consult Hyperion (along with the Visa Collab and MongoDB) were one of the sponsors of the event, so I got to be a judge too. It was, I have to say, great fun.

WorldPay Hackathon

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You can see some of photos from the event here. There were 140+ “hackers” supported by mentors from WorldPay and the sponsor. The mentors helped the hackers to understand and use the WorldPAy IoT API so that they could get going on their ideas.

WorldPay Hackathon

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I went along to help to get things going along with my Consult Hyperion colleagues Matt and Stefan.

WorldPay Hackathon

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We’d had brought along a 3D printer for the hackers to use, so Matt gave a Friday night tutorial on how to create digital 3D objects and get them turned into actual physical objects. Pretty cool.

WorldPay Hackathon

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The hackers had more tutorials on Saturday  then they had the rest of Saturday and Sunday morning to develop their ideas. I cam back on the Sunday to join with the rest of the judging team. Here I am with Nick from WorldPay getting started on the judging process.

WorldPay Hackathon

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I won’t steal WorldPay’s thunder but announcing who the winners and runners up were here, you can see this over at their web site.

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