Obviously, the main topic of conversation at Money 20/20 Europe this year in Amsterdam was artificial intelligence (AI), and when people weren’t talking about artificial intelligence they were talking about stablecoins, but the first interesting talk that I went to was Simon Taylor’s look at the state of open finance.

Simon’s view was that while open finance has delivered some positives, where robust regulation exists open finance hasn’t lived up to its promise. In Europe, has says, it’s regulated but not solved. Similarly in the UK, it’s been nearly 10 years since we went live with open banking we are only now getting commercial variable recurring payments (31 companies have agreed to fund a new entity that will setup and manage this standard). In the US, it was the Wild West, but it sort of works better. He pointed out that without clear regulation, the market created solutions anyway. “Plaid became so ubiquitous we use it as a verb”. US open finance is far from fixed, but market competition has driven relentless improvement in conversion rates, connectivity, and user interfaces that regulatory-first markets haven’t matched. My view is that while everyone seems to agree that open finance is necessary to support the goal of better financial health for the population as a whole and everyone seems disappointed by the impacts so far. But I still think that open finance is central to the evolution of the financial sector. In the UK at least we still don’t have the basics in place: too many API calls fail and the use of those APIs for anything other than basic account information is limited. Of course, open finance by itself won’t transform anything but in combination with AI and stablecoins as noted, I expect to see real innovation and real change.
It’s not a hard prediction to make that AI is going to change our industry just as its going to change every other industry. But I think it’s important to note that this is about more than saving a few people in the call centre or making slightly better credit decisions. The industry is going to be shaped by what customers do with AI and the evolution of agentic finance will lead to a very different kind of industry. If you look at agentic finance right now you will see that the entrepreneurs working on next generation services are already using stablecoins to do real business. So, while a lot of people talk about stablecoins in the context of cross border payments, I think it’s also important to look at where they are stimulating innovation.

During my fireside chat abour agent-to-agent payments on stage with Debbie Gamble from Interac, we also touched on the idea of digital public infrastructure (DPI) for both human and non-human use and I think this is a very fruitful way of thinking. AI agents need a means to pay and get paid, they need to recognise each other and their respective credentials, and they need to be able to exchange data with organisations. I can’t help but feel that the evolution of this robot DPI will shape many corporate strategies over the coming couple of years. This has particular implications for digtial identity, a field where we are advising glibal clients (as for payments and for smart mobility). Digital identity infrastructures must be able to accommodate the “ABCs”: Know-you-agent, know-your-business and know-your-customer!
(On that particulart issue of the emerging “know-your-agent” sector, I will be onstage at Money20/20 in Las Vegas to discuss this fascinating area with, amongst others, Citi and Mastercard.)
One more point about stablecoins. While it may be anecdotal evidence only, from many of the discussions at the event I formed the opinion that stablecoins are alrwady more widely used than many in the incumbent organisations realise, because the usage is not visible to them. And if you look at the raw numbers, the growth of the stablecoin trading implies that (unlike cryptocurrency trading, which is purely speculative) individuals and businesses around the world are already using stablecoins as an alternative to traditional banking rails. Ran Goldi from Fireblocks, Neetika Bansal from Stripe and Job van der Voort were on the interesting panel “Every Company Needs a Stablecoin Strategy” where they discussed how there is real momentum globally. Bansal talked about Stripe’s $1 billion acquisition of Bridge as a way to unlock broader access to digital commerce, and this is surely an area where there will be real innovation worldwide.
That’s all a long way of saying that I agree with Money20/20 themselves when they said identified the themes from the show as the accelerating momentum behind stablecoins and digital currencies, AI’s fast-moving impact on fraud, identity, and personalised finance, and open banking’s evolution into an open data economy!

Overall, my colleagues and I really enjoyed the event. It remains one of the premier industry networking events and the opportunity to catch up with friends and customers both in the halls and at the streer party (!) will bring us back again next year!