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the Australian Transaction Reports and Analysis Centre’s (AUSTRAC – the Australian government’s financial intelligence agency) customer identification procedure does not require organisations to copy documents. The guidance is clear “you don’t have to copy documents (for example you can record details of a driver’s licence or passport rather than photocopying them)”.
From The carrot and stick of data privacy. Which one will you choose in 2023?:
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My wife just failed the KYC check for a savings account in the U.K. because her driving licence had expressed the month previously (which, of course, she had no idea about since like more normal people she has never looked at the expiry date on a driving licence) and so could not open the account. I was tempted to call the bank and ask them why they needed the driving licence at all, since she already has accounts with U.K. financial institutions and why her ability to drive had anything to do with her ability to save.
In a sane world, the savings bank would have bounced her via open banking to her current account holder and paid a small interchange fee to obtain a cryptographic proof that my wife is resident in the U.K., is over 18 and has been KYC’d already.