Is it really your bank calling? How some banks are failing customers on fraud protection – Which? News

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Ofcom and UK Finance set up the DNO database in 2019. It worked with telecoms companies, government agencies and other public-sector bodies to list their public telephone numbers. These are inbound-only – and never used to call customers.

The idea is that any outgoing calls appearing to originate from one of these inbound-only numbers must be spoofed. This list is then shared with telecoms providers, their intermediaries and call-blocking or filtering services, which block calls from these numbers before they reach the intended recipient.

All of the major current account providers have previously told Which? they are signed up to the DNO list.

We made calls to a test phone, spoofing the prominent numbers of 14 bank account providers. We focused on the numbers most useful to scammers – those printed on the back of debit cards and listed as fraud helplines.

While most calls couldn’t be connected, suggesting the DNO list is effective, we could successfully spoof at least one phone number belonging to HSBC, Lloyds, Santander, TSB, Nationwide and Virgin Money.

From Is it really your bank calling? How some banks are failing customers on fraud protection – Which? News:

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Barclays probed by UK regulator over anti-money laundering systems | Financial Times

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Barclays is being probed by the UK financial regulator for suspected persistent failings in its compliance and anti-money laundering systems, according to people with knowledge of the matter.

From Barclays probed by UK regulator over anti-money laundering systems | Financial Times:

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With the massive amounts being lost to money laundering, fraud and identity theft

 

What actually happens in practice though it that the criminals continue unmolested while law abiding citizens (eg, me) are inconvenienced. And it’s going to get worse as the banks are forced by the regulators to compensate customers who send their money to criminals.

 

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Let me start by saying that I believe the answer to Authorised Push Payment Fraud is Request to Pay.  Your most vital asset in payments is trust and Request to Pay allows a recipient of a payment request to trust the originator of the request is who they say they are

From Opinion: Mobile operators aren’t to blame for payment fraud:

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We need to make request-to-pay (R2P, or “customer-is-present” push payments) and variable-recurring-payments (VRP, or “customer-was-present” push payments) the naturally way for consumers to expect transactions.

European Parliament Members back plans for digital identity framework

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Users will be able to identify and authenticate themselves online via a European digital identity wallet without having to go through commercial providers.

Amendments were also proposed by the MEPs, including making the wallet a tool that can also read and verify electronic documents, and allowing for peer-to-peer interactions. They also proposed measures to strengthen privacy and cybersecurity.

From European Parliament Members back plans for digital identity framework:

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Overall, the proposed new framework will “ensure universal access for people and businesses to secure and trustworthy electronic identification and authentication by means of a personal digital wallet”, by requiring member states to “issue a digital wallet under a notified eID scheme, built on common technical standards, following compulsory certification”,

From EU takes next step towards approving legislative framework for European Digital Identity Wallet • NFCW:

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Magazine Publishes Serious Errors in First AI-Generated Health Article

When the publisher of Sports Illustrated and Men’s Journal announced that its magazines would start to publish AI-generated articles, its CEO assured readers that the practice wouldn’t result in a decline in quality. The very first article the bot published in Men’s Journal, on “What All Men Should Know About Low Testosterone” (with the byline “Men’s Fitness Editors”) contained a variety medical claims on a serious health issue.

Like most AI-generated content, the article was written with the confident authority of an actual expert and contained the claim that it had been “reviewed and fact-checked by our editorial team.”

Bradley Anawalt, the chief of medicine at the University of Washington Medical Center pointed to 18 specific errors he identified in the article. Some were flagrantly wrong about basic medical topics,

From Magazine Publishes Serious Errors in First AI-Generated Health Article:

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UK government to subsidize private digital ID schemes | Biometric Update

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Private digital identity providers are set to benefit as the Department for Culture, Media and Sport (DCMS) picks up the tab for a “substantial proportion” of the costs for digital identity in the country, according to responses to a consultation on the trust framework. It will also seek legal changes to make digital ID as valid as physical credentials.

From UK government to subsidize private digital ID schemes | Biometric Update:

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POST Bullshit

Many years ago I used to teach the Information Technology Management (ITM) module at a business school in London.I did it for a few years and one of the things that I liked most about it was that during the residential teaching sessions I could go and sit in on other modules and learn something myself. During one of these modules, I am far too old to remember which module it was or what the point of the conversation was, someone was talking about the best way to make use of management consultants. 

(There is an old joke about this of course: We stopped using rats in our laboratory experiments and started using management consultants instead/ aren’t they expensive?/ yes, but there are some things that the rats won’t do.)

In this case, however, the point being made was that management consultants are supposed to be a virus that spreads best practice for throughout organisations.  My personal experience is that this is generally true, but there are some uncharitable people (of whom I am not one) who criticise some management consultants as merely recycling conventional wisdom in fancy packaging.

 

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Arvind Narayanan, a computer science professor at Princeton, wrote on Twitter in December that he had asked ChatGPT some basic questions about information security that he had posed to students in an exam. The chatbot responded with answers that sounded plausible but were actually nonsense, he wrote.

“The danger is that you can’t tell when it’s wrong unless you already know the answer,” he wrote. “It was so unsettling I had to look at my reference solutions to make sure I wasn’t losing my mind.”

From Disinformation Researchers Raise Alarms About A.I. Chatbots – The New York Times:

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The philosopher Harry Frankfurt defined [bullshit] as speech that is intended to persuade without regard for the truth. In that sense, ChatGPT is the greatest bullshitter ever. It is a Large Language Model (LLM). Such models produce plausible text but not true statements, since they cannot evaluate what is true or not. That is not their purpose.

 

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The sell-off on Wednesday came amid investor fears that Microsoft, which is deploying an ChatGPT-powered version of its Bing search engine, will damage Google’s business. Alphabet stock slid by 9% during regular trading in the US but was flat after hours.

Experts pointed out that promotional material for Bard, Google’s competitor to Microsoft-backed ChatGPT, contained an error in the response by the chatbot to: “What new discoveries from the James Webb space telescope (JWST) can I tell my nine-year old about?”

‘ChatGPT needs a huge amount of editing’: users’ views mixed on AI chatbot
Read more
Bard’s response includes an answer suggesting the JWST was used to take the very first pictures of a planet outside the Earth’s solar system, or exoplanets.

The error was picked up by experts including Grant Tremblay, an astrophysicist at the US Center for Astrophysics, who tweeted: “Not to be a ~well, actually~ jerk, and I’m sure Bard will be impressive, but for the record: JWST did not take ‘the very first image of a planet outside our solar system’”.

From Google AI chatbot Bard sends shares plummeting after it gives wrong answer | Google | The Guardian:

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Disinformation Researchers Raise Alarms About A.I. Chatbots – The New York Times

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Disinformation is difficult to wrangle when it’s created manually by humans. Researchers predict that generative technology could make disinformation cheaper and easier to produce for an even larger number of conspiracy theorists and spreaders of disinformation.

From Disinformation Researchers Raise Alarms About A.I. Chatbots – The New York Times:

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buttons

The discussions around digital currency continue. I had an interesting sort-of-argument with someone about this recently, and I mentioned in passing the dynamics of the shift from specie to token money during the industrial revolution. I think it’s worth expanding on this here, as to my mind it informs the debates about central bank digital currency vs. private digital money, an important debate for our times. There’s lots more about this on the blog and there’s a podcast about it too if you are interested in learning more.

Forum friend George Selgin gave an excellent talk on this at [Consult Hyperion’s 2010 Forum], exploring the transition to industrial-age money.

[From 

The problem of change | Consult Hyperion
]

The essence of George’s talk was that industrialing Britain saw unexpected changes in the way that money worked as it strove to re-invent money for its new economy. As the nature of that economy had changed, so the nature of money had needed to change too, but there is a lag and a tension between the needs of the economy and the money that the economy has inherited from an earlier age. At the time, it was not clear exactly what needed doing. People could see that there were problems, but not what do to about them.

Naturally I refer to this time because the Internet, mobile phones and online commerce are creating a vortex that is sucking in monetary innovation at an accelerating rate. My point is that we have been there before and can learn from those distant times. Consider the relationship between private and public provision of small change (coins, essentially) that has been brought back into focus by discussions about micropayments in an online world before. When that industrial revolution caused an explosion in population and commerce in Georgian England, the lack of small change shifted from being an annoyance to being a major national problem, holding back growth and development. Factories had no coins to pay their workers, workers had no coins buy their essentials and the economy was suffering. Josset’s description from “Money in Britain” (1962) is lovely:

Rarely was any transaction made without an argument. No trader would sell goods without stipulating the weight of the coins in which he was to be paid. Quarrels over money values were continuous; market days and fairs were regularly scenes of brawls. Wages paid by employers to their workers were the cause of many Saturday night disputes regarding the value of their money. Such was the result of the apathy and ignorance of the government in so neglecting the currency.

Essentially, as I wrote before, it was Main Street vs. Wall Street as usual (there you go brining class into it again):

What happened in that case was that there was money for the wealthy (bank notes and gold and silver coins) but there was no money for the masses. You couldn’t by a loaf of bread or pint of beer with the banknote or a silver coin, so private industry stepped in to mint copper token money, and this money circulated particularly in industrial centres in order to (very successfully) facilitate wage payments and retail spending.

[From 

Up a gum tree | Consult Hyperion
]

By the end of the eighteenth century, most of the coins in circulation in the Britain were counterfeits. Gresham’s Law meant that there was widespread acceptance of counterfeits because there were no legal coins in circulation and that the good counterfeits served a useful economic purpose. A shopkeeper might have four copper trays in his till: pennies, ha’pennies, good counterfeits of same and “raps”, or counterfeits that could not easily be passed on.

The government did nothing about it. The people who did do something about were technologists: those at the centre of the industrialisation storm, largely from Birmingham, which was the Georgian Silicon Valley. The nascent metal-bashing industry there, the emergence of organised production (Matthew Boulton’s factory) and the expanding skill base meant that the skills, techniques and supply chain for medals, buttons (and the machines to make them) could be readily adapted to coins. The industrialists used the latest technology of steam presses whereas the government did not. At the same time, the supply of copper (the world’s largest copper mine was in Anglesey in those days) meant that the right raw material was in the right place at the right time.

What was the result of this technological change? It was that coins changed from commodity money (ie, gold and silver to the face value) to token money (ie, base metals and alloys worth a fraction of the face value). And it was, crucially, the private sector that caused the shift, with the public happy to accept the token money that, presumably, no-one in the government would. (As an aside, George Selgin asks in his splendid book why the private mints put so much effort and invention into creating such good quality tokens and suggests that part of it was marketing: good-quality tokens were good publicity and advert for the skills of the companies.)

These tokens gained rapid acceptance and by the end of the 18th century  the problem of small change was almost solved with the official (or “Tower”) coins trading at a discount against the private alternatives. What happened then? Well around two decades later, the official government mint adopted token currency and began issuing modern coins. This is, I think, a marker for our age and one of the reasons why I am so certain that, at some point in the future, the government will adopt a digital money that is in widespread use in the private sector (let us set aside exactly which technology for the time being) as a national digital currency and make the final shift of cash from atoms to bits.

The reason that I am so interested in this particular case study is that I think it has tremendous resonance in the current day. We are living through the post-industrial revolution but we are still using the money of a different age. Just as people in the early 17th century couldn’t have imagined the Bank of England, paper money and the Gold Standard that were just around the corner, so we can’t imagine the money of the near future.

Bank of England Charter sealing 1694

Bank of England Charter sealing 1694

Somewhere out there, private enterprise (a student in a garage or a researcher in a regtech) is working on the money for the post-industrial age but we don’t yet know what it is. I’m pretty sure it’s not Bitcoin, and I’m pretty sure it will have something more to do with the communities that it serves than the fiat currencies of the nation-state do, but I don’t know what it is any more than anyone else does. However, it is interesting to speculate that the trajectory might replay. There will be competition to produce the money that the new economy needs and then when that competition means it’s no longer possible to make a living from the means of exchange because the transactions fees are driven down to zero, it will become some form of public good (even if the definition of public is more limited to “public within multiple overlapping communities”).

In which case, the world’s central banks might at well starting providing digital money as a public good now! Seriously, how much would it cost to set up Bank of England PESA? They might even look at some form of shared ledger solution, where copies of the “national ledger” are maintain by regulated financial institutions (e.g., banks – whereby taking part in the consensus-forming process would be a condition of a banking licence) and the entries in those ledgers related to transfers between pseudonymous accounts (i.e., your bank would know who you are but the central bank, other banks and auditors would not). I think this is just the sort of topic that we should explore at the twentieth annual Consult Hyperion “
Tomorrow’s Transactions Forum ” in London on the 26th and 27th April 2017, so you should probably block those days out in your diary right now…

POST Generative AI threats

Note that this problem has little to do with “banning” anonymity or pseudonymity online: both serve important purposes in protecting vulnerable voices and enabling them to participate in critical conversations.14 Banning anonymity/pseudonymity would prevent such participation while doing little to prevent sophisticated and well-funded actors from exploiting this vector. The deceptive actors we are concerned with here are well-funded military and intelligence apparatus or campaign apparatus

The 50 best books on tech and finance – by Igor Pejic

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Birch offers an important overview of the various digital forms of digital currencies, of which cryptos are only one. Whether it is blockchain-issued fiat money or private money: those are all developments you must be aware of, even though they might receive less media attention than the current price swings of bitcoin and Ether. After reading The Currency Cold War you will understand how the future of digital currencies is also the future of geopolitical hegemony. Hence, I recommend this book particularly to leaders in the public and private sector so that they better understand the significance of projects such as Chinas digital Yuan and learn how to respond.

From The 50 best books on tech and finance – by Igor Pejic.

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