There is going to be a resurgence of interest in digital identity in 2024 and the twn pincers of security and convenice begin to bite. What does this mean in practice though? There was a survey in The Times of London last year which showed that four-fifths of those who responded want an ID card. I am naturally cautious about polling the public on things that they don’t really know much about, so I do not interpret the results as meaning that they really want an ID card as people have in France or China have, but that they want something done about the “identity problem”. In this, they are correct. In the UK, as in the US, there is a problem and something must be done. But what?
At Fintech Week London back in 2021 I had an on-stage “fireside chat” with the UK’s then Minister for Digital Infrastructure, Matt Warman. He was clear that digital identity is fundamental to the evolution of fintech, and therefore financial services, in the City and beyond. Well, yes. Digital identity is fundamental to evolution of fintech everywhere and we need it now! One of Mike Engle’s digital identity predictions for last year in Forbes was that with the Improving Digital Identity Act nearing passage and federal government agencies accelerating the transition to NIST-, FIDO2- and iBeta biometrics-certified digital identity verification systems, we should look for “regulators to begin formalizing similar requirements for U.S. businesses.”
We really need the governments to step in.The former British Prime Minister Sir Tony Blair and the former British Foreign Secretary, William Hague (now Baron Hague of Richmond), have issued a report calling for a digital identity infrastructure in the UK. In a report, the former Labour leader and former Conservative leader argue that government records “are still based in a different era”. What their report actually calls for is not for a “digital ID card”, as was widely reported in the press along with hysterical nonsense about how having an identity card leads to tyranny (as in Belgium or in Denmark?) but for a “secure, privacy-preserving digital identity for citizens” that allows them to interact more efficiently and effectively with government services.
I could not agree more. We Brits do not need an electronic version of the paper identity cards that were introduced in wartime and abolished in the 1950s. Nor do we need a centralised identity database of the kind used in many other countries. What we need is, as the eminent authors of the report say, it was well-designed, decentralised digital identity system would allow citizens to prove not only who they are (in the minority of transactions that would require such) but more general their credentials: their right to live and work in the UK, their age and ownership of a driving licence. It could also accommodate credentials issued by other authorities, such as educational or vocational qualifications.
That point about credentials is central to finding a way forward. We don’t need a national identity scheme, we need a national entitlement scheme. The future is not about carrying a card to prove who you are, since in almost all interactions this is not important, but about standard mechanisms (and ceremonies) to demonstrate what you are. Are you a member entitled to get into this club? Are you over 21 to buy this beer? Are you a member of the AARP? Are you qualified to drive this vehicle? And, of course, the most important credential of all: Are you a person?
Technologies such as advanced encryption techniques using zero-knowledge proofs allow attributes to be securely shared and verified without exposing the underlying data or sharing unnecessary information, without the need for paper documents or counter-signatures.
Will this identity revolution happen though? I would like to think so. In the UK, oversight of the government’s digital identity projects has moved home to the new Department for Science, Innovation and Technology (DSIT). According to its own statement, the Prime Minister has tasked it with ensuring “the UK is the most innovative economy in the world and a science and technology superpower.”
While digital identity has shifted to DSIT, and even though it could add three percent to the economy, it does not get a mention in the in the summary: “The move will bring together the five technologies of tomorrow – quantum, AI, engineering biology, semiconductors, future telecoms – along with life sciences and green technologies, into one single department for the first time.”
Oh well. Perhaps it will be different across the pond, where two-thirds of Americans expect to have a digital identity wallet by the end of this year and more than half of them say that they would prefer to use one issued by a bank. This is not because of a focus on privacy: Ease of use and loyalty options within preferred stores are the primary value-added features customers expect from wallets.
Now is the time for banks, fintechs and regulators to come together and agree the framework for an identity revolution that will cut fraud, grow the economy and make life easier for everyone.