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A particularly bad example is from late last year, when reggaeton superstar Bad Bunny performed to a partially empty stadium in Mexico City, while thousands of ticket holders crowded outside, unable to get in. An official investigation concluded that the problem had been the enormous amount of “cloned” tickets — convincing copies of real tickets with working barcodes. People with a genuine ticket would have been unable to enter the venue if they turned up after its cloned version had already been scanned.

From Luis Miguel fans struggled to get tickets even without Ticketmaster – Rest of World.

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Since acquiring that first customer, Logikcull has seen a steady stream of new clients coming to it via the chat program, which OpenAI operates. “We’re seeing it as a channel that’s going to drive $100,000 in subscription revenue a month at the rate that it’s going today,” said Wilson. “It’s a brave new world.” In the last 60 days, Wilson estimates, 5% of Logikcull’s sales leads have come via answers provided by ChatGPT.

From How to Grease a Chatbot: E-Commerce Companies Seek a Backdoor Into AI Responses — The Information:

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Finally, as a place holder in an important new category of technology, an Apple headset would be a statement of intent, rather than an end in itself. However impressive the technology behind the device, it will still suffer from the problem common to all VR and AR headsets: most people do not want to don a bulky headset or to cut themselves off from the world to enter a different digital realm.

Until the same experiences can be worked into lightweight glasses — or even, one day, contact lenses that make the technology completely invisible — VR and AR are unlikely to infiltrate everyday life in the way that smartphones did. But if Apple finally launches its headset next week, it will have taken the all-important first step.

From Apple’s mixed reality headset is a hedge against disruption | Financial Times:

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Google believes that the digital wallet can serve as a digital hub for all manner of personal credentials.

From Shopify Launches Rewards Program for Users of Shop Pay:

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Another study, by economists Shakked Noy and Whitney Zhang, gave people writing tasks. Half of them had access to ChatGPT, half did not. Again, it was the least skilled people who enjoyed the biggest benefits.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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Brynjolfsson and his colleagues found that the chatbots helped — workers solved very slightly more of their customers’ problems, and they did so 14 per cent more quickly. And the chatbots were not skill-biased: the best, most experienced agents experienced no benefit from the chatbot, while the least experienced and skilled workers resolved 35 per cent more queries per hour. Those inexperienced workers also learnt and improved more quickly than those without access to the chatbot.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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But it’s the third insight that most intrigues me: different technologies tilt the playing field in different directions. The spreadsheet multiplies the skills of an expert user, but the satnav is different; it is an alternative to expertise.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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It means that for most people, most of the time, in the not-too-distant future, their financial decisions, transactions and analysis will be performed by bots operating under relevant duty of care legislation with the co-ordinated goal of delivering financial health.

From The Impact Of ChatGPT And Open Banking Cannot Be Underestimated:

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It’s expected that the market will have clear winners and losers in 2023, and by the end of 2024, nearly everyone will fall into one of two buckets: acquirer or acquired.

From The State Of Identity Is Rapidly Evolving:

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The findings indicate that AI marketing efforts affected brand experience, brand preference, and repurchase intention. Among AI marketing efforts, information, accessibility and customization exerted influences on brand experience, while interaction had no significant impact on it.

From The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong | SpringerLink.

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