Will ChatGPT be Homer Simpson’s salvation? | Financial Times

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Another study, by economists Shakked Noy and Whitney Zhang, gave people writing tasks. Half of them had access to ChatGPT, half did not. Again, it was the least skilled people who enjoyed the biggest benefits.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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Will ChatGPT be Homer Simpson’s salvation? | Financial Times

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Brynjolfsson and his colleagues found that the chatbots helped — workers solved very slightly more of their customers’ problems, and they did so 14 per cent more quickly. And the chatbots were not skill-biased: the best, most experienced agents experienced no benefit from the chatbot, while the least experienced and skilled workers resolved 35 per cent more queries per hour. Those inexperienced workers also learnt and improved more quickly than those without access to the chatbot.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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Will ChatGPT be Homer Simpson’s salvation? | Financial Times

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But it’s the third insight that most intrigues me: different technologies tilt the playing field in different directions. The spreadsheet multiplies the skills of an expert user, but the satnav is different; it is an alternative to expertise.

From Will ChatGPT be Homer Simpson’s salvation? | Financial Times:

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The Impact Of ChatGPT And Open Banking Cannot Be Underestimated

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It means that for most people, most of the time, in the not-too-distant future, their financial decisions, transactions and analysis will be performed by bots operating under relevant duty of care legislation with the co-ordinated goal of delivering financial health.

From The Impact Of ChatGPT And Open Banking Cannot Be Underestimated:

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The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong | SpringerLink

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The findings indicate that AI marketing efforts affected brand experience, brand preference, and repurchase intention. Among AI marketing efforts, information, accessibility and customization exerted influences on brand experience, while interaction had no significant impact on it.

From The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong | SpringerLink.

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Apple’s Learning Curve: How Headset’s Design Caused Production Challenges — The Information

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At least one Apple procurement employee has told a component supplier that they are optimistic about the headset’s success, suggesting it could follow the trajectory of the AirPods, whose shipments roughly doubled in size each year between 2017—their first full year on the market—and 2020, according to a person who spoke to the employee.

From Apple’s Learning Curve: How Headset’s Design Caused Production Challenges — The Information:

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