The OCC Crowned Its First Chief Fintech Officer. His Work History Was A Web Of Lies. — The Information

In March, the Office of the Comptroller of the Currency—the powerful federal banking regulator—tapped Prashant Kumar Bhardwaj as the first person to lead its mission to police fintech firms and the banks that power them.

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On his resume, Bhardwaj claimed he was the chief information officer at Ohio-based Fifth Third Bank between 2006 and 2010, a role that reported to the chief financial officer and oversaw a $330 million budget. The bank—one of the largest consumer banks in the midwest—never employed Bhardwaj, a spokesperson said.

Bhardwaj’s resume also said he was a director of information technology at Citi, based in New York, between 1994 and 2000. The bank has no record of his employment, according to a spokesperson.

He also claimed to have held the role of Chief Information Officer & Digital Transformation Officer at Ohio-based Huntington Bank from 2010 to 2015, reporting to the CEO and the board and managing a $250 million budget while overseeing a team of more than 500 employees. However, the position of Chief Information Officer was held by other people during that time period. One of the men who held the role said he had never heard of Bhardwaj. Huntington declined to comment.

Along with purportedly attaining top roles at large banks, Bhardwaj also claimed to have held several high-ranking positions at consulting firms. This included a job as a managing director for banking, insurance and financial services technology at Accenture, which Bhardwaj claimed to have held from 2018 to late 2022, at which point he applied for the job at the OCC. Bhardwaj claimed he was in charge of managing 14 directors and 22,000 global team members, and worked on projects such as leading an IT audit of JPMorgan Chase.

But Accenture only has a record of employing someone named Prashant Bhardwaj in a senior manager role, a rank significantly lower than the purported managing director position. His tenure at Accenture lasted less than one year, ending in June 2019, according to a person familiar with the matter.

Bhardwaj’s resume also outlines a role at an obscure Ohio-based consultancy called Das Gemacht, where he was senior vice president. He claimed the role involved managing a team of five senior directors and 3,000 global team members, and that he grew the practice to generate $386 million in revenue while working with large clients such as PNC Bank, US Bank and KeyBank on technology initiatives.

A LinkedIn profile for Das Gemacht, which claims to operate across 44 locations serving 137 Fortune 500 clients, lists only seven employees—none of whom responded to requests for comment. A 2013 lawsuit filed by Das Gemacht in the District Court for Southern District of Ohio–against a small consulting client that allegedly refused to pay a $117,000 bill–noted that Das Gemacht’s principal place of business was a small residential house in Dublin, Ohio. (Das Gemacht later dropped the case).

When it hired Bhardwaj, the OCC touted his supposedly vast experience. In an internal note to staff sent in March, which The Information obtained, OCC senior deputy comptroller Grovetta Gardineer cited Bhardwaj’s roles at Accenture, Fifth Third, Huntington and Citi as evidence of “his considerable expertise on matters involving digital assets, fintech partnerships, advanced data analytics, cloud adoption and other changing technologies and business models that affect OCC-supervised banks.” Gardineer didn’t respond to a request for comment.

Heavily redacted correspondence between the OCC and Bhardwaj obtained by The Information shows that the agency asked Bhardwaj for recent pay stubs and to flag any potential conflicts of interests in a financial disclosure prior to confirming his appointment.

The OCC also asked Bhardwaj to confirm the dates he was conferred his two Master’s degrees, which he claimed to have received from the University of Cincinnati and the International Management Institute Universiade de Brussels–the latter of which does not exist, as previously reported by Fintech Business Weekly, which first noted Bhardwawj’s disappearance from the agency.

From: The OCC Crowned Its First Chief Fintech Officer. His Work History Was A Web Of Lies. — The Information.

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AI to Save Banks $900 Million in Identity Operational Cost – Fintech Schweiz Digital Finance News – FintechNewsCH

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The research anticipates that widespread adoption of digital verification within banking, particularly mobile banking, will continue to drive digital onboarding revenue growth.

Despite the aforementioned increase in efficiency reducing the cost of each individual digital identity verification check, the growing volume of checks, particularly in developing regions, will offset this. As such, Juniper Research forecasts that total spend for banks will increase from $7.4 billion in 2023, to $9.9 billion in 2028; representing a 34% increase.

From AI to Save Banks $900 Million in Identity Operational Cost – Fintech Schweiz Digital Finance News – FintechNewsCH.

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Australian banks buckle to pressure over scams and vow to block transfers to suspect accounts | Banking | The Guardian

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A similar measure was introduced in the UK in 2020 and it resulted in a 35% reduction in misdirected payments in the first year.

From Australian banks buckle to pressure over scams and vow to block transfers to suspect accounts | Banking | The Guardian.

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The amount lost to APP fraud hit £583.2m in 2021, a 39% increase compared with 2020, according to the research from the banking industry organisation UK Finance.

From UK victims lost £1.3bn in 2021 amid surge in online fraud, new data shows | Scams | The Guardian.

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Banks MUST Go Digital or Die Trying as they Face-Down Fierce Competition from Payment Companies and Big Tech!

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Throughout APAC and LatAm, payment systems are the primary threat to banks. Both of these regions are looking at a future like China’s, where payment and banking are blurred. That future may be easy to envision for APAC, but it’s also coming to LatAm through Brazil’s PIX and the ubiquitous MercadoLibre.

Contrast this with the NA bank market, where alternative payment systems like PayPal exist but are still small compared to banks’ market share.

From: Banks MUST Go Digital or Die Trying as they Face-Down Fierce Competition from Payment Companies and Big Tech!.

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Post | Feed | LinkedIn

An old friend of mine (and very experienced Apple iOS developer), Andrew Ebling wrote about this on LinkedIn recently. He talks about the “pain of trying to pay” using a VR headset: Take off the headset, authorise your payment or banking app (using FaceID, which means the headset must be fully removed, wait for a while until your overloaded computer groans and quits and then you have to start all over again while fretting over double charging. Not the best experience, especially when you compare it to a near-future Apple “blink and pay” in virtual worlds. Especially when that blink-and-pay means the exchange of fungible and non-fungible tokens using decentralised finance protocols that never go anywhere the existing banking infrastructure. Or, for that matter, banks. No wonder Andrew says he can’t wait to 

Javier Milei Wins Argentine Presidency With Pro-Bitcoin And Anti-Central Bank Agenda

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Milei’s victory is not just a political statement but also a potential game-changer for bitcoin. The president-elect sees bitcoin as a key to reviving the economy, advocating for monetary control to return to the private sector. However, it is important to note that Milei has not yet proposed making BitcoinBTC 0.0% legal tender in Argentina.

From: Javier Milei Wins Argentine Presidency With Pro-Bitcoin And Anti-Central Bank Agenda.

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Why Airlines Want To Make It Easier For You To Pay For Flights

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Credit card payment processing costs airlines over $20 billion annually, accounting for 2.2% of ticket sales.

While this may still be the preferred form of payment for most airline customers, airlines have a strong incentive to embrace alternatives.

From: Why Airlines Want To Make It Easier For You To Pay For Flights.

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Basically, airlines want you to use your frequent flier mile credit cards for absolutely evertyhing except buying plane tickets.

Why Airlines Want To Make It Easier For You To Pay For Flights

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The IATA survey also found that airlines lost 25% of potential product and service sales during the customer journey because of payment issues.

“Payment needs to be seen as part of the commercial offer and not just as a financial transaction at the end of the sale,” said Muhammad Albakri, IATA’s Senior Vice President for Financial Settlement and Distribution Services.

From: Why Airlines Want To Make It Easier For You To Pay For Flights.

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POST Super Apps, Smarter Wallets

A recent Resarch & Markets report forecast that the number of digital identity applications in use will exceed four billion by 2027 (growing by four-fifths from today) while noting thatsuch apps face competition from digital wallets. This has long been my overall view of the market and I have said before that I come down on the smart wallets side of the fence.

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