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The World Health Organization’s new chatbot launched on April 2 with the best of intentions.
A fresh-faced virtual avatar backed by GPT-3.5, SARAH (Smart AI Resource Assistant for Health) dispenses health tips in eight different languages, 24/7, about how to eat well, quit smoking, de-stress, and more, for millions around the world.
But like all chatbots, SARAH can flub its answers. It was quickly found to give out incorrect information. In one case, it came up with a list of fake names and addresses for nonexistent clinics in San Francisco. The World Health Organization warns on its website that SARAH may not always be accurate.
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