The AI Agent Index, the first public database to document information about currently deployed agentic AI systems, had 67 systems listed at the end of January 2025, most of them them pertaining to software and computing tasks, and the number continue to grow. The agentic AI era is upon us, and it is time to prepare for the word of agentic commerce.
The Bank of America Institute published a short report on “The new wave: Agentic AI” that says that while we may not be getting Artificial Super Intelligence (ASI) or the technological singularity any time soon, advances in the AI power means that we may be approaching an accelerating super cycle of innovation, in which increasingly powerful models produce increasingly powerful apps that in turn, drive additional model advances and app capabilities.
The phrase agentic AI has received a lot of attention leaving some to wonder what all the excitement is about. Well, we are rapdily shifting from a world of AI agents (who suggest things for you to do) to a world of agentic AIs (who act of your behalf).
As we move into the age of agentic commerce, or a-commerce as I insist on calling it, the issue of digital identity becomes the fundamental enabler for neew ways of doing business. Hence it is very important just how a digitial identity infrastructure will work and how it will be governed.
Sam Altman’s World project (formerly known as “Worlcoin”) now wants to create tools that link certain AI agents to people’s online personas, allowing service providers to verify that an agent is acting on a person’s behalf. This is an important problem to solve: when an agent comes to my bank agent and asks it to transfer $100 to another agent, the bank agent needs to know two things. First, it needs to be able to uniquely identify the agent that is making the request. For audit and control reasons, the bank may not know who provides this agent, but it must know which agent it is (and, presumably, that the agent is authorised to talk to bank accounts in a particular jurisdiction). Secondly, the bank agent needs to know that my agent is authorised to act on my behalf for the particular transaction.
Now, in technical terms, these are relatively simply problems to solve. Verifiable credentials are the obvious mechanism for implementing the permissions.