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A standout achievement made possible by our proprietary speech tech was our recent deployment of AI-powered assistants to make payment reminder calls to customers with loans in early stage delinquency. In 3Q of 2024 they handled over 40% of such loans, delivering efficiency gains while maintaining conversations that most customers couldn’t distinguish from real humans.
From: Interview: TBC Bank’s Oliver Hughes on what makes Uzbekistan an exciting market – GlobalData.
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