Speaking at the Payment Leaders’ Summit in London in October 2021, Rupert Lee-Browne (CEO of Caxton) said that he saw three key challenges for the payments business when it comes to helping merchants to grow: the cost of payments, the friction associated with current payment mechanisms and the raised expectations of consumers.
When it comes to the cost, we all understand
The guy who fixed my car told me that some months the bill from his acquirer can be in the region of £500-£600, which is a good chunk of his overheads.
Snippings 