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The bank’s corporate and SME customers can request for DBS’ confirmation to verify their financial positions and balances digitally. The solution replaces manual workflows between customers, auditors and banks, with all documentation received, reviewed and processed digitally

From DBS Rolls Out Digitalised Audit Confirmation Solution for Corporate and SME Customers | Fintech Singapore:

They say that it will take less than 24 hours although to be honest I don’t see why it should take 24 seconds. By comparison, here in Brexit Britain where the white heat of new technology propels us into the oven-ready sunlit uplands etc etc, I had to get one of these confirmations for a client of my advisory business. Here is the simple process I followed at Barclays:

1. Log in to online banking and search (fruitlessly) for a menu option along the lines of “send a confirmation of your status to one of your business customers”.

2. Give up and phone business banking. To be fair, it didn’t take more than a few minutes to get through to someone who couldn’t request such a confirmation but could direct me to the Barclays web site where there is a PDF form to request such a confirmation.

3. Download form and fill it in.

4. Post in to Barclays.

5. I haven’t had a confirmation letter back yet, but when I do I will scan it in and then e-mail it to the customer.

Simple.

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